Duration: 2 days

By the end of the session, the participants should be able to：
1. Create a communication model for all levels of the organisation to support cultural change and move towards a high performance organisation
2. Become flexible leaders who are highly skilled at goal setting, coaching, performance evaluation, active listening, feedback and proactive problem solving
3. Identify the frequency with which they use specific leader behaviours in one-to-one situations with the people they lead, using the Leader Action Profile (LAP) assessment. In addition, employee satisfaction is measured to indicate the appropriateness of those behaviours